PRIVACY POLICY
Updated on 7/31/26
PRIVACY POLICY
Last Updated: August 27, 2026
Muskogee Web Design, located in Muskogee, Oklahoma (“Muskogee Web Design,” “Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you:
- visit or interact with our website;
- submit a contact form;
- request a quote, consultation, or other information;
- purchase or use our services;
- communicate with us by email, telephone, text message, social media, or other means;
- interact with our advertisements or marketing communications; or
- otherwise interact with Muskogee Web Design.
This Privacy Policy also describes certain privacy rights that may be available to you under applicable law.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
The information we collect depends on how you interact with Muskogee Web Design.
We may collect the following categories of information.
1.1 Contact Information
We may collect:
- first and last name;
- business or organization name;
- email address;
- telephone number;
- mailing or business address;
- job title; and
- other contact information you provide.
1.2 Information Submitted Through Our Website
When you submit a contact form, request a quote, schedule a consultation, or otherwise communicate with us through our website, we may collect:
- your name;
- email address;
- telephone number;
- company name;
- existing website address;
- project details;
- requested services;
- project budget;
- project timeline;
- comments or questions; and
- any other information you voluntarily provide.
1.3 Client and Project Information
If you become a client, we may collect information necessary to perform our services, including:
- business information;
- website requirements;
- branding information;
- domain information;
- hosting information;
- account information;
- website content;
- photographs and videos;
- logos and graphics;
- marketing information;
- website analytics information;
- project communications;
- technical information;
- software and integration requirements;
- administrative access credentials or permissions;
- service history; and
- other information necessary to complete or maintain your project.
1.4 Account Credentials and Access
In connection with website design, website maintenance, hosting, search engine optimization, advertising, or related services, clients may provide us with access to third-party systems.
These may include:
- website hosting accounts;
- domain registrar accounts;
- content management systems;
- WordPress accounts;
- email platforms;
- analytics accounts;
- Google Business Profiles;
- advertising accounts;
- social media accounts;
- payment processors;
- CRM platforms; and
- other business systems.
We use such access only as reasonably necessary to perform the services requested by the client.
Whenever practicable, we encourage clients to provide delegated user access instead of sharing primary passwords.
1.5 Payment and Billing Information
When you purchase services, we may collect or process:
- billing name;
- billing address;
- invoice information;
- transaction information;
- payment status; and
- payment history.
Credit card, debit card, bank, or other payment information may be processed by a third-party payment processor.
We may not directly receive or store complete payment card information when a third-party payment processor handles the transaction.
1.6 Communications
We may collect information contained in communications with us, including:
- emails;
- telephone communications;
- text messages;
- contact form submissions;
- project-management communications;
- meeting notes;
- support requests; and
- social media messages.
Where permitted by law and after providing any required notice or obtaining required consent, we may record or transcribe certain calls or meetings for documentation, quality assurance, training, or customer service purposes.
1.7 Website and Device Information
When you visit our website, certain information may be collected automatically through cookies, log files, pixels, analytics tools, and similar technologies.
This information may include:
- Internet Protocol (“IP”) address;
- browser type;
- device type;
- operating system;
- referring website;
- pages viewed;
- links clicked;
- dates and times of visits;
- approximate geographic location derived from your IP address;
- website navigation activity;
- session information;
- cookie identifiers;
- device or advertising identifiers; and
- other technical information regarding your interaction with our website.
1.8 Advertising and Marketing Information
If we use digital advertising or marketing technologies, we may collect information regarding:
- advertisements viewed;
- advertisements clicked;
- referral sources;
- campaigns;
- landing pages;
- website conversions;
- marketing email engagement;
- form submissions; and
- interactions with our marketing content.
2. HOW WE COLLECT INFORMATION
We may collect personal information:
- directly from you;
- through our website;
- through contact and quote request forms;
- through email, telephone, or text communications;
- through social media;
- through client relationships;
- from analytics providers;
- from advertising platforms;
- from hosting and technology providers;
- from payment processors;
- from referral sources;
- from subcontractors and service providers;
- from business directories; and
- from publicly available sources.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes.
3.1 Providing Services
We may use information to:
- design and develop websites;
- redesign websites;
- provide website maintenance;
- provide hosting-related services;
- manage domains;
- provide search engine optimization;
- configure analytics;
- implement website forms;
- integrate third-party software;
- provide digital marketing services;
- provide technical support;
- troubleshoot websites;
- communicate regarding projects;
- administer client accounts; and
- otherwise provide requested services.
3.2 Responding to Inquiries
We may use information to:
- respond to questions;
- provide quotes or proposals;
- schedule consultations;
- recommend services;
- follow up on requests; and
- communicate regarding potential projects.
3.3 Processing Transactions
We may use information to:
- process purchases;
- issue invoices;
- process or facilitate payments;
- maintain accounting records;
- manage outstanding balances; and
- prevent payment fraud.
3.4 Marketing
Where permitted by applicable law, we may use information to:
- communicate about our services;
- send newsletters;
- send promotional emails;
- provide offers;
- perform digital advertising;
- perform remarketing or retargeting;
- measure advertising performance; and
- understand how prospective clients find Muskogee Web Design.
3.5 Website and Service Improvement
We may use information to:
- understand website usage;
- improve our website;
- improve our services;
- analyze website performance;
- identify technical problems;
- develop new services;
- conduct internal analytics; and
- improve customer experience.
3.6 Security and Fraud Prevention
We may use information to:
- secure our website and systems;
- detect unauthorized access;
- prevent fraud;
- investigate suspicious activity;
- protect client accounts;
- enforce agreements; and
- protect the rights, property, and security of Muskogee Web Design, our clients, and others.
3.7 Legal and Compliance Purposes
We may process information where reasonably necessary to:
- comply with applicable law;
- respond to legal process;
- respond to lawful government requests;
- enforce contracts;
- establish or defend legal claims;
- maintain required records; and
- protect our legal rights.
4. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, tags, scripts, analytics technologies, and similar tools.
These technologies may be used for:
Essential Website Functions
To operate website functionality, forms, security features, and other essential services.
Analytics
To understand how visitors use our website and to evaluate website performance.
Preferences
To remember certain settings or preferences.
Advertising
To measure advertising, identify conversions, deliver relevant advertisements, and perform remarketing or retargeting.
Marketing Attribution
To determine which advertisements, search engines, websites, or other marketing sources generated website visits or inquiries.
You may be able to control cookies through your browser settings or through a cookie preference tool made available on our website.
Disabling certain cookies may affect website functionality.
5. ANALYTICS AND ADVERTISING TECHNOLOGIES
Muskogee Web Design may use third-party analytics, advertising, and marketing services.
These may include services provided by companies such as:
- Google;
- Meta;
- Microsoft;
- LinkedIn;
- website analytics providers;
- advertising networks;
- CRM providers; and
- other marketing technology providers.
These providers may use cookies, pixels, identifiers, or similar technologies to collect information concerning your interactions with our website or advertisements.
Third-party services process information according to their own privacy policies and terms.
Muskogee Web Design does not control the independent privacy practices of third-party platforms.
6. SALE, SHARING, AND TARGETED ADVERTISING
Muskogee Web Design does not sell personal information for monetary payment in the traditional sense, such as selling customer lists to third parties.
However, if we use advertising, analytics, or remarketing technologies, certain identifiers, device information, or website activity may be disclosed to advertising or analytics providers.
Depending on applicable state law, some of these activities may be considered a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged.
Where applicable law gives you the right to opt out of such processing, you may exercise that right through any privacy preference mechanism made available on our website or by contacting us as described below.
Where required by applicable law and technically supported, we will process qualifying universal opt-out preference signals in accordance with applicable legal requirements.
7. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to the following categories of recipients.
7.1 Service Providers
We may disclose information to third parties that help us operate our business or provide services, including:
- web hosting companies;
- cloud storage providers;
- payment processors;
- email providers;
- CRM platforms;
- website software providers;
- analytics providers;
- advertising platforms;
- IT providers;
- cybersecurity providers;
- domain registrars;
- project-management platforms; and
- other technology providers.
7.2 Subcontractors
Muskogee Web Design may use employees, independent contractors, freelancers, designers, developers, writers, consultants, agencies, or other subcontractors to perform portions of our services.
We may provide subcontractors with information reasonably necessary to perform their assigned work.
We require subcontractors who have access to confidential or personal information to maintain safeguards appropriate to the nature of the information and work involved.
7.3 Professional Advisers
We may disclose information to:
- attorneys;
- accountants;
- tax professionals;
- insurance providers;
- auditors;
- consultants; and
- other professional advisers.
7.4 Legal Requirements
We may disclose information if we reasonably believe disclosure is necessary to:
- comply with applicable law;
- respond to a court order, subpoena, or other legal process;
- respond to a lawful government request;
- investigate fraud;
- protect our legal rights;
- enforce agreements;
- protect a person from harm; or
- establish, exercise, or defend a legal claim.
7.5 Business Transactions
If Muskogee Web Design is involved in a merger, acquisition, reorganization, financing, sale of assets, change of ownership, bankruptcy, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
8. INFORMATION WE PROCESS ON BEHALF OF CLIENTS
As a web design and digital services company, Muskogee Web Design may receive or process personal information through websites, forms, databases, CRM systems, or other systems belonging to our clients.
For example, a website we develop or maintain for a client may collect:
- customer names;
- email addresses;
- telephone numbers;
- form submissions;
- appointment requests;
- customer inquiries;
- transaction information; or
- other information belonging to the client's customers or website visitors.
In these situations, Muskogee Web Design may act as a service provider or processor on behalf of the client rather than independently determining the purposes for which the information is processed.
We generally process such information according to:
- our agreement with the client;
- the client's instructions; and
- applicable law.
The client operating the applicable website is generally responsible for its own privacy policy and for determining the purposes and lawful basis for collecting personal information.
If you have a privacy request concerning information you submitted to a website operated by one of our clients, you should generally contact that business directly.
Where appropriate, we may assist our client with responding to a request relating to information we process on its behalf.
9. CLIENT WEBSITE PRIVACY RESPONSIBILITIES
Unless we expressly agree otherwise in writing, each client is responsible for determining the privacy and legal requirements applicable to the client's own website and business.
This includes responsibility for:
- maintaining an appropriate privacy policy;
- obtaining required consent;
- determining appropriate cookie disclosures;
- complying with email and text messaging laws;
- responding to consumer privacy requests;
- determining what personal information the website should collect;
- obtaining permission to collect sensitive information; and
- complying with laws applicable to the client's industry.
Our implementation of a website, form, cookie tool, analytics service, or third-party integration does not constitute a guarantee that the client's website complies with every law applicable to the client's business.
10. EMAIL COMMUNICATIONS
Where permitted by law, we may send promotional emails to individuals who have requested information, contacted us, provided an email address, or otherwise have an appropriate relationship with Muskogee Web Design.
You may unsubscribe from promotional emails by using the unsubscribe link provided in the communication.
Even if you unsubscribe from promotional messages, we may continue sending non-promotional communications relating to:
- active projects;
- transactions;
- invoices;
- account administration;
- customer service;
- security; and
- legal notices.
11. TEXT MESSAGES
If you provide your mobile telephone number and consent to receive text messages, we may use that number to communicate with you regarding:
- inquiries;
- consultations;
- appointments;
- projects;
- customer service;
- account matters; and
- marketing communications consistent with your consent.
Message and data rates may apply.
Message frequency may vary.
Where applicable, you may opt out of marketing text messages by replying STOP.
Consent to receive marketing text messages is not a condition of purchasing services unless otherwise permitted by law.
We do not sell SMS consent information or mobile telephone information to third parties for their own independent marketing purposes.
12. DATA RETENTION
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information as necessary to:
- provide services;
- complete projects;
- maintain business records;
- administer client accounts;
- provide support;
- comply with tax and accounting obligations;
- comply with contractual obligations;
- resolve disputes;
- prevent fraud;
- enforce agreements; and
- protect our legal rights.
Retention periods may vary depending on the type of information, purpose of processing, client relationship, contractual obligations, and applicable law.
When information is no longer reasonably necessary, we may delete, destroy, aggregate, or deidentify it, subject to applicable legal and contractual requirements.
13. DATA SECURITY
Muskogee Web Design uses commercially reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized:
- access;
- use;
- alteration;
- destruction;
- disclosure; or
- loss.
Depending on the circumstances, safeguards may include:
- password controls;
- access restrictions;
- multifactor authentication;
- reputable hosting providers;
- encrypted connections;
- software updates;
- backups;
- security monitoring; and
- restricted employee or contractor access.
No internet transmission, website, cloud service, computer system, or electronic storage method is completely secure.
We therefore cannot guarantee absolute security.
14. YOUR PRIVACY RIGHTS
Depending on your state of residence and applicable law, you may have rights concerning your personal information.
These rights may include the right to:
- confirm whether we process your personal information;
- access personal information;
- correct inaccurate information;
- request deletion;
- obtain a portable copy of certain information;
- opt out of certain targeted advertising;
- opt out of certain sales or sharing of personal information;
- opt out of certain profiling;
- withdraw consent where applicable;
- appeal certain privacy-request decisions; and
- exercise applicable privacy rights without unlawful discrimination.
Privacy rights are subject to applicable exemptions, exceptions, verification requirements, and statutory thresholds.
15. OKLAHOMA PRIVACY RIGHTS
Effective January 1, 2027
Oklahoma has enacted a comprehensive consumer privacy law that becomes effective January 1, 2027.
Where the Oklahoma privacy law applies to Muskogee Web Design and the particular processing activity, qualifying Oklahoma consumers may have rights that include the right to:
- confirm whether we process their personal data and access that personal data;
- correct inaccuracies in their personal data;
- request deletion of certain personal data;
- obtain a portable copy of certain personal data;
- opt out of targeted advertising;
- opt out of the sale of personal data; and
- opt out of certain profiling involving decisions producing legal or similarly significant effects.
These rights are subject to the law's applicability thresholds, exemptions, exceptions, and verification requirements.
To exercise an applicable Oklahoma privacy right, contact us using the information in the Contact Us section below.
We may take reasonable measures to authenticate your request before responding.
Where applicable law gives you a right to appeal a decision concerning your privacy request, you may submit an appeal by contacting us and stating “Privacy Appeal” in the subject line.
16. RESIDENTS OF OTHER U.S. STATES
Residents of states with comprehensive consumer privacy laws may have additional rights where those laws apply to Muskogee Web Design.
Depending on the applicable jurisdiction, those rights may include:
- access;
- correction;
- deletion;
- portability;
- targeted advertising opt-out;
- sale or sharing opt-out;
- profiling opt-out;
- sensitive-data protections; and
- appeal rights.
We will process qualifying privacy requests as required by applicable law.
Nothing in this Privacy Policy is intended to represent that Muskogee Web Design is subject to a particular state privacy statute when that statute's applicability requirements have not been satisfied.
17. HOW TO SUBMIT A PRIVACY REQUEST
To submit a privacy request, contact:
Muskogee Web Design
Telephone: (918) 351-1258
Please provide sufficient information for us to understand your request and reasonably verify your identity.
We may request additional information when reasonably necessary to verify your identity or authority to submit the request.
If you are submitting a request through an authorized agent, we may request evidence that the agent is authorized to act on your behalf.
18. CHILDREN'S PRIVACY
Our website and services are intended for businesses and general adult audiences and are not directed to children under 13 years of age.
We do not knowingly collect personal information directly from children under 13 through our website for independent commercial purposes.
If we learn that personal information has been collected directly from a child under 13 in circumstances requiring parental consent without obtaining the required consent, we will take reasonable steps to delete that information.
If you are a parent or legal guardian and believe that a child under 13 has provided personal information directly to us, please contact us.
19. SENSITIVE PERSONAL INFORMATION
Our general website forms are not intended for the submission of highly sensitive personal information.
Please do not submit information such as:
- Social Security numbers;
- government identification numbers;
- financial account passwords;
- medical records;
- health information;
- biometric information; or
- other highly sensitive information through general contact forms unless specifically requested and reasonably necessary for the applicable service.
Where we process information legally defined as sensitive personal information, we will process it as required by applicable law.
20. DEIDENTIFIED AND AGGREGATED INFORMATION
We may create and use aggregated, statistical, or deidentified information that cannot reasonably be linked to a specific individual.
We may use this information for:
- analytics;
- business planning;
- service improvement;
- benchmarking;
- research; and
- performance analysis.
Where required by law, we will maintain deidentified information in deidentified form and will not attempt to reidentify it except as permitted by applicable law.
21. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, platforms, applications, or services.
Muskogee Web Design is not responsible for the content, privacy practices, security practices, or policies of third-party websites or services.
We encourage you to review the privacy policy of any third-party service you use.
22. INTERNATIONAL USERS
Muskogee Web Design is located in Oklahoma, United States, and our website and services are primarily directed toward users and businesses in the United States.
If you access our website from outside the United States, personal information you provide may be transferred to and processed in the United States or other jurisdictions in which our service providers operate.
Privacy laws in those jurisdictions may differ from those in your country of residence.
23. DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS
Some web browsers offer a “Do Not Track” setting.
Because there is no single universally accepted technical standard for traditional Do Not Track signals, our website may not respond to all Do Not Track settings.
Where applicable law requires us to recognize a qualifying universal opt-out mechanism or browser-based privacy preference signal, we will process such signals as required by applicable law and to the extent technically supported by our website.
24. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in:
- our website;
- our services;
- our business practices;
- technology;
- third-party providers; or
- applicable law.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page.
Where required by law, we will provide additional notice or obtain consent before materially changing how previously collected personal information is processed.
We encourage you to review this Privacy Policy periodically.
25. CONTACT US
For questions about this Privacy Policy, our privacy practices, or your personal information, contact:
Muskogee Web Design
Muskogee, Oklahoma
Telephone: (918) 351-1258
For privacy rights requests, please “Call Us.”